Login & Account Access

Login

What do I do if I've forgotten my password?
To reset your password, follow these steps:

1. Click on 'Login' at the top right-hand side of the page.
2. Click on 'Trouble Signing In?'
3. Select 'Forgot Password.'
4. Enter the username for your Admiral Casino account and your email address.
5. Double-check your details and click 'Send.'
6. You'll receive an email from us within a few minutes. Follow the simple instructions in the email to set a new password.
What do I do, if I forgot my password, and the email I registered with, is no longer in use?
If you've forgotten your password and the email address linked to your Admiral Casino account is no longer in use, don't worry. Simply contact our customer service representatives at our freephone number 0800 069 8921. Once we run through some security questions with you, we can update your email address, enabling you to reset your password.
How do I reset my account password?
To change your Admiral Casino account password, here's a step-by-step guide:

1. Log into your Admiral Casino account.
2. Navigate to your Menu/Profile and click on 'Account.'
3. Look for the 'Account Data' section.
4. In the 'Account Data' tab, at the bottom right-hand corner, you'll find the option to create a new password.
5. Enter your current password.
6. Enter and confirm your new password.
7. Click Save.
I've forgotten my username, what do I do?
If you've forgotten your username, don't worry. Simply get in touch with our customer service team, and after we've run through some security questions with you, we'll provide you with your username.

You can find our contact details at the bottom of this page. Alternatively, you can click here to be redirected to our 'Contact Us' page.
I've entered the wrong password, what should I do?
If you enter the incorrect password five times in a row, your account will be automatically blocked for security reasons.

To reactivate your account, you'll need to reset your password. Please click here to reset your password.

After creating a new password, your account will reopen automatically. You can then log into your Admiral Casino account using your username and the new password.
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Customer support is available 7 days a week
Live Chat: 8am - 9pm
Telephone: 9am - 5:30pm

It's more fun when you play responsibly. For help and further information, please click here. Nothing is more important to us at Admiral Casino than your privacy and security. We use state-of-the-art technology to protect your account and make Admiral Casino one of the safest online casino to play on. We never sell or rent customers details with third parties. If you have any question about this topic, you can email us at: playerprotection@admiralcasino.co.uk

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