Company
GREENTUBE ALDERNEY LIMITED
5B, St Anne's House
Victoria Street
Alderney
GY9 3UF
Registration number: 1788
Greentube, trading as Admiral Casino, is one of the leading full-service providers in the online and mobile gaming sector and we pride ourselves on the delivery of safe and secure casino entertainment.
As well as operating gaming sites such as Admiral Casino, you may have also seen the Greentube name on popular slots such as Cops 'n' Robbers, Lucky Lady's Charm Deluxe 10, Apollo God of the Sun and Piggy Prizes. That's because Greentube also provide fully certified slot content to the wider gaming market across land based and online casinos all over the world.
Greentube has operated under full UK Gambling Commission licensing since 2014. Starting off as Bell Fruit Casino in 2014, later rebranding to Admiral Casino in 2018. Operated by Greentube Alderney Limited and backed by the established Novomatic group, Admiral Casino combines long-standing industry experience with modern online gaming standards.
As a UKGC-licensed operator serving exclusively UK & Irish players, Admiral Casino must comply with strict regulatory standards covering player protection, financial security, and responsible gambling measures.
Key Legitimacy Credentials:
- UK Gambling Commission License: Full operating licence #039050
- Alderney Gambling Control Commission: Additional licensing and regulation
- Novomatic Ownership: Part of the established Novomatic group with over 200 land-based venues across the UK
- UKGC Compliance: Meets extensive financial monitoring, player protection measures, and ongoing compliance audits
The platform has operated continuously since 2014, demonstrating stability and regulatory compliance.
Admiral Casino UK demonstrates trustworthiness through multiple key pillars:
Regulatory Compliance
- Full UKGC licensing with dual oversight from Alderney authorities
- Active regulatory monitoring and improvement programs
- Registered with Independent Betting Adjudication Service (IBAS) for unbiased dispute resolution
Financial Security
- Advanced encryption protecting all transactions
- PayPal support - a mark of trusted payment processing
- No fees on deposits or withdrawals
Player Protection
- Comprehensive responsible gambling tools
- Digital verification services from TransUnion for fraud protection
- Integration with Gamstop self-exclusion system
- Clear bonus terms and fair wagering requirements
Corporate Backing
- Part of established Novomatic group with 200+ UK venues
- Proven track record since 2014
- Continuous operation despite regulatory challenges shows commitment to compliance
Game Fairness
All games use certified Random Number Generators (RNG) ensuring fair outcomes, with regular testing and auditing as required by UKGC regulations.
Brief History
In 2010, we proudly became part of the NOVOMATIC Group who is one of the biggest international producers and operators of gaming technologies in the world. It’s hard to step into a casino without seeing the Novomatic brand on your favourite slot machines.
Between 2014–2017 Novomatic also acquired Luxury Leisure & Talarius who operate hundreds of gaming venues across the UK, also known as AGC’s. You may have seen them previously branded as ‘Quicksilver’ arcades on your local high-street.
All of these venues combined to be rebranded as ADMIRAL, many of which received brand new refurbishments. There are now 233 Admiral gaming venues in the UK, why not check out our Venue Finder to find your nearest one?
As well as these AGC’s, Admiral have more than 1,500 outlets worldwide, including over 60 casinos.
Finally in 2018, Greentube launched the Admiral website AdmiralCasino.co.uk to provide many of the games you know and love from your favourite Admiral arcades & casinos straight to your fingertips via your laptop or mobile.
Because of our association with Novomatic, we are the only online casino that can bring you free spins on titles such as Book of Ra Deluxe and Lucky Lady’s Charm Deluxe!
UK gambling licence
Admiral Casino holds a licence from the UK Gambling Commission through Greentube Alderney LTD (licence #: 000-039050-R-319315-013). As part of being a UK licensee, we are also required to keep all customers’ funds separate from any business accounts as well as having all gaming software tested by an independent moderator.
We also operate under a Category 1 Licence (issued on the 4th of September 2014, with licence number 130 C1) issued and regulated by the Alderney Gambling and Control Commission (AGCC).
ISO 27001 certified
Greentube has been awarded with the leading international information security certification, ISO 27001.
The information security standard ISO 27001 provides a set of requirements to ensure sensitive company information is properly managed. The certificate confirms Greentube's hard work in ensuring that its information security management system and related information security processes are state of the art.
Additionally, it confirms Greentube's commitment towards protecting all customer data as well as its focus on continuous improvement of its information security procedures.
Registered with IBAS
Admiral Casino is registered with the Independent Betting Adjudication Service. IBAS is a third-party organisation offering completely independent and impartial adjudication on disputes between gambling operators and their customers.
The IBAS service is free of charge to all of our customers and is funded by annual registration fees from licensed gaming operators such as ourselves.
You can find us on the Registered Operator Directory:
https://www.ibas-uk.com/consumers/registered-operator-directory/
GLI tested and verified
Our software has been successfully tested by Gaming Laboratories International. GLI is universally recognised for providing a full range of testing and consulting services to the iGaming and Land-based markets and provides world-class testing & certification to the global gaming industry.
What Do Players Say About Admiral Casino UK?
Player feedback presents a balanced picture of Admiral Casino UK's performance. Casino Guru awards it a "Very high Safety Index of 9.3".
Positive Player Feedback:
- Reliable payouts: Withdrawal processing typically within 1-3 working days
- Quality games: Strong selection of Novomatic classics and modern titles
- Responsive support: Professional customer service with live chat and free calls (0800)
- Mobile experience: Well-designed apps for iOS and Android devices
- No withdrawal fees: Admiral Casino doesn't impose transaction fees
Responsible Gambling
Admiral Casino is committed to responsible gambling and offers several tools which can help you manage your play, from limiting your deposits to affordable amounts to setting up reality checks to help you keep track of how long you are spending on your gaming. You can also set up cool off periods so that you can take a break when you need to.
Making use of our tools can help you to gamble safely and keep gaming enjoyable. Read all about our responsible gambling tools and advice on our Safer Gambling page.
As an example of our commitment to player protection, we have received Gold Donor status for being one of the first groups in the industry to support the BetBlocker project. Our donation helps keep the app free and allows them to assist the thousands of people currently using the app to manage their gambling in a responsible way.
Frequently Asked Questions About Admiral Casino
Is Admiral Casino UK legit?
Yes, Admiral Casino UK is fully legitimate. It operates under UK Gambling Commission licence #039050 and additional Alderney licensing. The platform is owned by Greentube Alderney Limited, part of the established Novomatic group with over 200 UK land-based venues.
Is Admiral Casino UK regulated in the UK?
Yes, Admiral Casino UK holds full UK Gambling Commission licensing (#039050) and additional oversight from the Alderney Gambling Control Commission. The platform must comply with strict UK gambling laws including player protection measures, responsible gambling tools, and financial monitoring requirements.
Is Admiral Casino fully licensed by the UK Gambling Commission, and what is the licence number?
Yes. Admiral Casino is fully licensed and regulated by the UK Gambling Commission to operate in Great Britain.
UKGC Account Number: 39050Operating Licence Number: 039050-R-319315-018
You can verify our licence on the official UK Gambling Commission register
Is my account safe at Admiral Casino UK?
Your account is protected by industry-standard security measures including 128-bit SSL encryption, secure authentication protocols, and advanced TLS encryption technology. All personal and financial data is encrypted during transmission and storage. The platform also uses TransUnion digital verification services for enhanced fraud protection.
How Safe Is the Admiral Casino UK Login?
Admiral Casino UK uses industry-standard security protocols to protect user accounts. All financial data is encrypted using advanced SSL protection and TLS encryption technology, ensuring secure transmission of login credentials and personal information.
Login Security Features:
- 128-bit SSL Encryption: Admiral Casino utilizes standard 128-bit SSL encryption to protect players' sensitive information
- Secure Authentication: Multi-step verification available during login
- Device Recognition: System monitors for unusual login patterns
- Account Protection Tools: Password reset and security question features
Staying Safe When Logging In:
- Always use the official URL: Visit admiralcasino.co.uk directly to avoid fake sites
- Check for the SSL certificate: Look for the padlock icon in your browser
- Use strong passwords: Combine letters, numbers, and symbols
If you experience login issues, Admiral Casino provides multiple contact options: phone support on 0800 069 8921 (9am-5:30pm), live chat (8am-9pm), or email at support@admiralcasino.co.uk.
How can I avoid fake Admiral Casino sites?
Always visit the official website at admiralcasino.co.uk directly. Look for the SSL certificate (padlock icon) in your browser and verify the correct spelling. Avoid sites with slightly different spellings or domains. The official site will display UKGC licensing information and contact details including the 0800 069 8921 phone number.
This review was last updated in October 2025 using current UK sources. Admiral Casino UK continues to operate under full UKGC regulation. Always gamble responsibly and within your means. If you need support, contact BeGambleAware.org or the National Gambling Helpline on 0808 8020 133.
Key Contact Information:
- Phone: 0800 069 8921 (9am-5:30pm)
- Live Chat: 8am-9pm daily
- Email: support@admiralcasino.co.uk
- Player Protection: playerprotection@admiralcasino.co.uk
Does Admiral Casino UK Offer Fair Bonuses?
Admiral Casino UK provides transparent bonuses with clear terms and conditions. New players receive 100 free spins on their first deposit of £10+, with deposit spins only having 1x wagering requirements.
Current Welcome Offer:
- Make your first deposit (£10 minimum)
- 50 Free Spins on "Admiral: Feel the Flutter"
- 50 Additional Spins on "Sizzling Hot Deluxe"
- Minimal Wagering Spins: 1x wagering requirement only
18+. On first deposit (Min £10) you will receive 50 Free Spins on Feel the Flutter & 50 Free Spins on Sizzling Hot Deluxe. x1 wagering applies, game contributions vary. 3-day expiry on active rewards. Deposit Method Restrictions. Rewards convert in increments of £10. T&C's Apply.
Bonus Transparency:
Admiral Casino clearly displays all terms and conditions for each promotion, including:
- Eligibility requirements
- Game restrictions
- Time limits (typically 3-day expiry)
- Wagering contributions by game type
The casino offers comprehensive responsible gambling tools including deposit limits, time limits and self-exclusion options. Players can contact playerprotection@admiralcasino.co.uk for additional support.
Existing Customer Offers:
There are also regular promotional offers up for grabs for returning users, some of which include:
- Daily Free Spins
- Monthly cash drop promotions
- Exclusive email offers
- Tailored rewards through their Admiral Rewards program
Do you run affordability checks—what triggers them and how intrusive are they?
Our Player Protection Team and account systems run affordability checks for players in line with applicable regulation and Safer Gambling practices. Often, these are completed in the background and will not require further involvement from the player unless they wish to adjust any limits that may have been placed on their account.
In certain cases, our Player Protection Team may reach out for further information from players. These checks are carried out in line with Gambling Commission requirements designed to help customers play safely.
How fast is KYC verification, and what documents do you ask for?
When you open an account, we run secure automated checks to verify your name, address, and date of birth.
If these checks successfully confirm your identity, you can start playing immediately.
If we cannot verify your details automatically, we’ll ask you to upload a photo ID (such as a passport or driving licence) and proof of address (such as a utility bill or bank statement). You won’t be able to play until these are reviewed and approved.
Once your documents have been submitted, they’re usually reviewed within 24–72 hours.We may ask for additional documents later to keep your account secure or meet ongoing verification requirements.
Which ADR or ombudsman do you use for customer disputes?
We use IBAS (Independent Betting Adjudication Service) as our approved Alternative Dispute Resolution (ADR) provider.
IBAS provides impartial dispute resolution services approved by the UK Gambling Commission.
Data Protection
Admiral Casino meets all European regulations regarding the General Data Protection Regulation (GDPR) by protecting your private data. We understand that online security and data protection is an important area for all our customers which is why we always follow the strict rules from the data protection principles set out by the UK government under the Data Protection Act 2018.
Contact
If you have any questions regarding the availability of the platform, please contact our customer support team via email support@admiralcasino.co.uk.
You can also contact us via our free phone telephone line:
0800 069 8921
Or if you would like to submit a form, visit our Contact Us page.