Games, Rules & Odds of Winning

Games

I lost connection in the middle of a game, what should I do?
If during your gameplay, you get logged out of your account, for the most part you can re-open the game and continue where you left off.

With some games, if the round is not continued within 15 minutes it will play automatically and any winnings will be automatically credited to your account balance. You can then view the outcome of game by visiting the 'Gaming History' tab on your account.

Through the same tab, you'll be able to replay the spin for the majority of the games. If this option is not available, then your stake and return will be clearly stated. If you would like specific details on the game outcome, customer support can happily provide this on request.

All games on Admiral Casino are constantly monitored and recorded.
In the very unlikely event that a malfunction voids the play, the probable winnings for your game will be credited to your account – as compensation provided for us voluntarily.
What is the Gamble mode?
In certain games, after landing a winning combination, you have the option to either collect your win or enter the gamble mode for a chance at a higher payout.

You can make your decision by clicking on either the 'Collect' or 'Gamble' button.

If you choose to gamble your winnings, you take your winnings into a gamble game where you have the chance to increase your winnings or sometimes even convert them into free spins, depending on the game.

You also stand the chance to lose your initial win, so make your decision wisely!
How do I play a game at Admiral Casino?
To play any of our exciting games, start by logging into your Admiral Casino account. Click on the game you want to play and then select 'Play Now' from the yellow box. If you prefer to explore the game before using cash, you can choose 'Try' for a free play experience with casino credits (note that any wins in this mode won't be added to your account balance). The 'Try' mode is available for most games, excluding live casino games.
What should I do if I have trouble loading a game?
If you encounter slow-loading games, try these troubleshooting steps:

1. Ensure a stable internet connection.
2. Clear your browser's cache and cookies.
3. Attempt playing through a different browser.

For persistent issues, capture a screenshot and contact us for assistance at support@admiralcasino.co.uk
How are the games tested for Fairness?
To ensure fairness, all Admiral Casino games, excluding Live Dealer table games, use a software-based Random Number Generator (RNG). This RNG is responsible for generating random outcomes for every spin, hand, or card dealt in the game. Regular testing and certification by an independent company are conducted to ensure compliance with UK Regulation.
How do I set up my Favourite Games?
To add a game to your Favorites, log into your Admiral Casino account, click on the game you want to add, find the 'heart' icon next to the game's name, and click on it. The game will then be added to your Favorites list.
How do I view my previous Casino games?
To access your Gaming History, follow these steps:

1. Log into your Admiral Casino account.
2. Click on your user symbol.
3. Select 'Gaming history' in the left-hand menu.

Once there, choose the desired time range for your transactions:

- Today
- Yesterday
- Last 3 days
- Last 7 days
- Last 30 days
- Custom

If the game is from Greentube (indicated during the game load screen), you will be able to click on a 'Replay' button next to the transaction. The replay functionality will show all games for the selected session.

For all other games, you can view the exact stakes and returns per spin. If you have specific spin inquiries, contact Customer Support.

See Transaction link: ttps://www.admiralcasino.co.uk/en/user/game-history
Can you give any advice for playing slots?
Yes, Admiral Casino can offer some valuable advice for playing slots:

1. Try the Try-mode First: Take advantage of the 'Try mode' to test the game for free before wagering real money.

2. Manage Your Budget: Set and stick to a budget. Play only with money you are comfortable losing. Setting limits on your account is a helpful way to track your deposits.

3. Play for Fun: Remember, slots are meant to be entertaining. If the fun stops, it's a good time to stop playing.

4. Choose Your Theme: With a diverse range of themes, pick the one you enjoy the most for a more enjoyable gaming experience. Admiral Casino has something for everyone, so find your favourite and have fun playing our online slots!"
How do I change the settings in a slot?
After launching the game, you can adjust the game settings individually, you can adjust the following settings:

1. Stake: Each game will set at a default stake, to increase or decrease the stake. Select the desired bet per line, the bet increases with each click. Once you reach the maximum, the next click will reset the stake to the minimum amount.
2. Lines : Adjust the number of lines using the “Lines” field. This cannot be changed if a game has a fixed number of lines.
3. Menu : A number of different settings are found in the menu, including the sound and music settings.
Is it true that Slots are somehow ‘hot’ or ‘cold’ and that certain slots are ‘due’ to pay-out?
At Admiral Casino, we believe in transparency. While some casinos may suggest that slots go through 'hot' or 'cold' spells, the truth is, each spin is entirely independent of others. The odds of winning remain constant, as every spin is a random event.
What is the Game RTP?
Return to player (“RTP”) is the percentage of wins awarded to the total stakes played, calculated over a theoretical lifetime or large number of games played.
Please note that RTP may vary more widely in either direction when it is calculated over a smaller number of games played, due to the statistical variance.
How to find information about a game?
When you click on any game, the game description page will state details such as the minimum/maximum stake, number of reels/paylines, volatility and RTP.

For more in-depth details about how the game works, open the game and check the 'Help' section.

How do I find the slot's paytable?
After logging into your account and launching the game, access the paytable through the in-game menu. Click on 'Menu' and then select 'Paytable & Info'. In this section, you'll discover the payout amounts for each symbol, visual representations of each payline, and the game rules.
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Customer support is available 7 days a week
Live Chat: 8am - 9pm
Telephone: 9am - 5:30pm

It's more fun when you play responsibly. For help and further information, please click here. Nothing is more important to us at Admiral Casino than your privacy and security. We use state-of-the-art technology to protect your account and make Admiral Casino one of the safest online casino to play on. We never sell or rent customers details with third parties. If you have any question about this topic, you can email us at: playerprotection@admiralcasino.co.uk

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