Support and Advice

Support and Advice

Get the right support and advice

Customers experiencing gambling problems and others affected by problem gambling should seek help. For more information about safer gambling please click here.

The following organisations are available to provide free and confidential advice on matters of problem gambling:

GamCare

Website: https://www.gamcare.org.uk
Telephone: 0808 8020 133
Live Chat: Yes
Face-to-face: Yes

GamCare is a registered charity that operates the National Gambling Helpline and offers confidential information, advice and support for anyone harmed by gambling in Great Britain.

The Helpline is open 24 hours every day. Their advisers will listen to you, they won’t judge and your conversation is confidential.

BeGambleAware

Website: https://www.begambleaware.org
Telephone: 0808 8020 133
Live Chat: Yes

BeGambleAware aims to promote responsibility in gambling. They provide information to help people make informed decisions about gambling and where to go for support and advice.

Anonymind

Website: https://anonymind.com
Telephone: 0333 939 8321
Email: hello@anonymind.com

Anonymind provide completely free treatment to those struggling with gambling, along with family members that may need support.

Gamblers Anonymous

Website: http://www.gamblersanonymous.org.uk
Face-to-face: Yes

Gamblers Anonymous provide confidential face-to-face counselling for anyone who is affected by problem gambling.

Gam-Anon UK & Ireland

Website: http://gamanon.org.uk
Face-to-face: Yes

Similar to organisations such as Gamblers Anonymous, Gam-Anon UK & Ireland is an organisation/network who organise meetings for people affected by problem gambling.

Gordon Moody Association

Website: https://www.gordonmoody.org.uk
Face-to-face: Yes

Gordon Moody Association is a registered charity with over 40 years’ experience in providing residential support and treatment for people who are severely addicted to gambling.

National Gambling Support Network

Website: https://www.gambleaware.org/ngsn
Telephone: 0808 802 0133
Live Chat: Yes
Face-to-face: Yes

The National Gambling Support Network is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.

Gambling Therapy

Website: https://www.gamblingtherapy.org
Live Chat: Yes
Face-to-face: Yes

Gambling Therapy offer online support to anyone addicted to gambling and those who show problematic gambling behaviour. The Gambling Therapy app is free to download on iOS and Android devices.

The National Debtline

Website: https://www.nationaldebtline.org
Telephone: 0808 808 4000
Live Chat: Yes

The National Debtline is an independent charity, dedicated to providing free debt advice by phone and online to people across the UK.

The Money Advice Service

Website: https://www.moneyadviceservice.org.uk
Telephone: 0800 138 7777
Live Chat: Yes

This is a free and impartial money advice service with the aim to help people avoid getting into unmanageable debt.

Step Change Debt Charity

Website: https://www.stepchange.org
Telephone: 0800 138 1111
Live Chat: Yes

Step Change Debt Charity offers free debt advice that is based on a comprehensive assessment of your situation.

Samaritans

Website: https://www.samaritans.org
Telephone: 116 123

The Samaritans are a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland.

Gamstop

Website: https://www.gamstop.co.uk/

GAMSTOP lets you put controls in place to help restrict your online gambling activities. Sign up for free and you can be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.

Bet Blocker

Website: https://www.betblocker.org/

BetBlocker works hand in hand with national self-exclusion schemes such as Gamstop to offer you the best possible protection from relapsing while you feel vulnerable.

BetBlocker.org is a UK registered charity who offer a free app that allows users to restrict their device from accessing thousands of gambling related websites for a period of between 24 hours and 5 years. The app is available on the following platforms: Android, iOS, Windows, Apple Mac, Linux and Fire OS.

Gamblock

Website: https://www.gamblock.com

GamBlock uses sophisticated analyses that blocks new gambling sites and software, unlike other programs that require constant updating of website lists, thus eliminating a potentially vulnerable time for users.

Betfilter

Website: http://www.betfilter.com

Betfilter is specially designed to block access to online gambling sites, servers and applications.

Gamban

Website: https://gamban.com

Gamban is a user-friendly, transparent and non-intrusive piece of software that can be downloaded on an Android, iOS, Windows and macOS device, blocking users from 1000's of worldwide online gambling websites and apps.